Privacy Policy

1. Introduction

Welcome to Powerhouse General Contracting's Privacy Policy. This policy outlines how we collect, use, and protect your personal information when you visit our website (https://www.phgeneralcontracting.com) or interact with our services.

At Powerhouse General Contracting, we are committed to protecting your privacy and ensuring the security of your personal information. We believe in transparency about how we handle your data and respect your right to privacy.

This Privacy Policy applies to all information collected through our website, email communications, or other interactions you may have with our company. By using our website or providing us with your personal information, you consent to the practices described in this policy.

2. Information We Collect

We collect information about you in various ways when you interact with our website and services. The types of personal information we collect depend on the nature of your interaction with us and may include:

2.1 Information You Provide to Us

• Contact Information: When you fill out our contact or quote request forms, we collect your name, email address, phone number, and physical address.
• Project Details: Information about your construction or renovation project, including property details, budget, timeline, and specific service requirements.
• Communication Records: Records of your communications with us, including emails, phone calls, and in-person meetings.
• Payment Information: If you make a payment to us, we collect billing information, though we do not store complete credit card information on our servers.

2.2 Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

• Device Information: Information about your computer, mobile device, or other device used to access our website, including IP address, browser type, operating system, and device identifiers.
• Usage Data: Information about how you use our website, including pages visited, time spent on those pages, links clicked, and other interaction data.
• Location Information: General location information based on your IP address.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies as described in the Cookies section below.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To provide and deliver the services you request, process transactions, and send you related information, including confirmations and invoices.
• Communication: To communicate with you about your projects, respond to inquiries, and provide customer support.
• Personalization: To personalize your experience on our website and deliver content and product/service offerings relevant to your interests.
• Improvement: To improve our website, products, and services, including analyzing user behavior and trends.
• Marketing: To send promotional materials, special offers, and other information that may be of interest to you (you can opt out of these communications at any time).
• Security and Fraud Prevention: To protect the security of our website, detect and prevent fraudulent transactions and other illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

4.2 Business Transfers

If Powerhouse General Contracting is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Protection of Rights

We may release your information when we believe release is appropriate to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve your experience.

5.1 What Are Cookies

Cookies are small data files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

5.2 How We Use Cookies

We use the following types of cookies:

• Essential Cookies: Necessary for the operation of our website, enabling you to navigate and use key features.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website, helping us improve functionality.
• Functionality Cookies: Used to recognize you when you return to our website, enabling us to personalize content and remember your preferences.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed, which we may use to make our website and the content displayed more relevant to your interests.

5.3 Cookie Management

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request correction of your personal information if it is inaccurate or incomplete.
• Deletion: You have the right to request the deletion of your personal information in certain circumstances.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Data Portability: You have the right to request that we transfer your personal information to another service provider in certain circumstances.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

7.1 Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

• Following the unsubscribe instructions included in each marketing email
• Emailing us at Info@powerhousegeneralcontracting.com
• Calling us at 610-365-3312

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we might have any information from or about a child under 13, please contact us using the details provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Powerhouse General Contracting
1010 N Quebec St
Allentown PA 18109
Phone: 610-365-3312
Email: privacy@powerhousegeneralcontracting.com